Avoiding Mistakes in Commercial Claims

June 14, 2024

Hiring a good Public Adjuster prevents common missteps in commercial claims

Even the most sophisticated property owners are typically not adequately prepared to successfully navigate the property claims process without professional help. The ever-changing landscape of property claims, and the expertise required to expedite fair settlement awards often leaves property owners under-resourced when claims occur. Hiring a professional public adjuster as soon as possible after an event occurs is typically the best way to ensure a positive outcome to your claim. Absent professional representation, there are some key mistakes to avoid in the commercial property claims process:


Delaying Notification: Promptly report the damage to your insurance company to avoid potential complications or coverage issues.


Failure to Mitigate Further Damage: Take reasonable steps to mitigate further damage to your property after the incident, as failing to do so could impact your claim.


Incomplete Documentation: Thoroughly document the damage with photographs or videos and gather all relevant information, including dates, locations, and witness contacts.


Miscommunication: Maintain clear and consistent communication with your insurance company, providing accurate information and promptly responding to inquiries.


Not Reviewing the Policy: Familiarize yourself with your insurance policy to understand coverage limits, exclusions, and deductible requirements, preventing misunderstandings during the claims process.


Neglecting Follow-Up: Stay engaged throughout the claims process, following up with your insurance company as needed and ensuring that your claim progresses efficiently.


Accepting Inadequate Settlements: Review settlement offers carefully to ensure they adequately cover the damage to your commercial property. Don't hesitate to negotiate or seek professional claims or legal advice if necessary.


By avoiding these mistakes and remaining proactive throughout the commercial property claims process, you can increase the likelihood of a successful resolution. The best way to ensure you receive fair compensation for the damage to your property is by hiring a professional public adjuster. 

Our Work

Knowing Enough to Know What You Don't Know
By Brian Evans June 10, 2025
In property insurance claims, Actual Cash Value (ACV) is often calculated as replacement cost minus depreciation—but that doesn’t always reflect a property’s true value. Under the Broad Evidence Rule, adjusters and appraisers are encouraged to consider multiple factors, such as market value, functional condition, and income potential, to arrive at a fairer and more accurate valuation. This approach is especially useful for properties with unique characteristics or market conditions that don’t fit neatly into a standard formula. By weighting different valuation inputs, professionals can better capture the real economic loss—leading to more balanced, defensible outcomes for both insurers and policyholders.
More Case Studies
Knowing Enough to Know What You Don't Know
By Brian Evans June 10, 2025
In property insurance claims, Actual Cash Value (ACV) is often calculated as replacement cost minus depreciation—but that doesn’t always reflect a property’s true value. Under the Broad Evidence Rule, adjusters and appraisers are encouraged to consider multiple factors, such as market value, functional condition, and income potential, to arrive at a fairer and more accurate valuation. This approach is especially useful for properties with unique characteristics or market conditions that don’t fit neatly into a standard formula. By weighting different valuation inputs, professionals can better capture the real economic loss—leading to more balanced, defensible outcomes for both insurers and policyholders.
Value of Historic Finishes in Manhattan condominium  - Eastern Public
April 24, 2020
To make a luxury property claim, you need an experienced manager to handle the details and negotiate with the insurance company.
Business income loss can include missed opportunities - Eastern Public
March 10, 2020
Eastern Public ensures your security with full coverage post-sewer line backup, ensuring material damage and lost revenue recovery for apparel retailers.
More Case Studies

News & Press

Knowing Enough to Know What You Don't Know
By Brian Evans June 10, 2025
In property insurance claims, Actual Cash Value (ACV) is often calculated as replacement cost minus depreciation—but that doesn’t always reflect a property’s true value. Under the Broad Evidence Rule, adjusters and appraisers are encouraged to consider multiple factors, such as market value, functional condition, and income potential, to arrive at a fairer and more accurate valuation. This approach is especially useful for properties with unique characteristics or market conditions that don’t fit neatly into a standard formula. By weighting different valuation inputs, professionals can better capture the real economic loss—leading to more balanced, defensible outcomes for both insurers and policyholders.
Reconstruction Delays after LA Wildfires
By Brian Evans June 9, 2025
4 steps homeowners affected by the Los Angeles Fires can take now to begin their recovery.
NYC Flood Zones
By Brian Evans June 7, 2025
Eastern Public CEO, Brian Evans explores why New York’s housing crisis can’t be solved without rethinking how and where we build, and why zoning reform is essential to climate resilience.
More News & Press