Impacts of Rooftop Pool Defect
May 23, 2019
Managing tenant relationships through unexpected disaster
When a swimming pool located on the roof of a new construction 11-story luxury Manhattan apartment building with river views, the building sustained widespread damage. The Board and managing agent turned to Eastern Public to manage their claim and recovery. Through our efforts, the building was able to effectively manage tenant relationships, fully fund the restoration of the property, and identify and correct previously undocumented construction defects.
Our Work
News & Press

In property insurance claims, Actual Cash Value (ACV) is often calculated as replacement cost minus depreciation—but that doesn’t always reflect a property’s true value. Under the Broad Evidence Rule, adjusters and appraisers are encouraged to consider multiple factors, such as market value, functional condition, and income potential, to arrive at a fairer and more accurate valuation. This approach is especially useful for properties with unique characteristics or market conditions that don’t fit neatly into a standard formula. By weighting different valuation inputs, professionals can better capture the real economic loss—leading to more balanced, defensible outcomes for both insurers and policyholders.